As a Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Manage cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects. Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort.
Lyric is seeking a Customer Success Business Partner to drive adoption, retention, and expansion across strategic customer relationships. In this customer-facing role, you will lead quarterly business reviews, identify new use cases, and partner with internal and customer teams to deliver measurable outcomes, working closely with Sales, Product, Professional Services, and Support.
Take full ownership of a $25M+ book of business and be empowered to drive strategic vendor partnerships that directly influence our company’s growth. You'll collaborate across teams to build long-term plans, negotiate high-stakes deals, and push for exclusivity with key accounts—all while managing the financial outcomes that shape our bottom line.
Arrow is looking for an individual who will serve as the relationship manager between Arrow and Dell to drive Dell's data protection business for the United States and Canada. The primary focus of the Supplier Manager is to drive positive results for Arrow and Dell’s product line in three critical areas: Revenue Growth & Profit Enhancement, Demand Creation, and Relationship Development.
Serve as the GRAIL quarterback for a pool of customers, owning and maintaining strong relationships with enterprise customers. Establish professional relationships and trusted advisor status with client contacts and leaders. Lead internal cross-functional efforts to deliver an effective program, including collaboration with various teams.